Returns & Exchanges
At TreatBox, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your TreatBox account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in unused condition to qualify for a refund.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing